We do not provide psychiatric care or treatment for severe mental illnesses including but not limited to suicidal thoughts. The advice or information provided by counsellors via the website is provided for informational purposes only and cannot be considered a substitute for examination by a doctor or other mental health professional. You are advised strongly against relying solely on, or make decisions based solely on advice provided by any counsellor or information received through this website. Do not use our service for emergency medical needs. If you are experiencing a medical emergency, please visit the nearest hospital or consult a doctor.

If you are thinking about suicide or if you are considering taking actions that may cause harm to you or to others or if you feel that you or any other person may be in any danger or if you have any medical emergency, you must immediately call the emergency service number and notify the relevant authorities.

Please read the Terms & Conditions carefully before you start to use our Website. By using our Website or by clicking to accept or agree to the Terms & Conditions when this option is made available to you, you accept and agree to be bound and abide by these Terms & Conditions and our Privacy Policy. If you do not want to agree to these Terms & Conditions or the Privacy Policy, you must not access or use the Website.

This website is owned and operated by Being Balanced Consultancy Ventures, a partnership concern, incorporated under the provisions of the Companies Act, 2013 and having its registered office at Bengaluru, Karnataka State, India.

Mental Healthcare Act 2017

1. Use of the Service:

• You must be at least 18 years old, or have the consent of a legal guardian/parent if you are under 18 years of age, to use our services. We will not be liable for any harm caused to you on account of any use of our website without appropriate parental consent.
• You agree to provide accurate and current information during the registration process.
• You are responsible for maintaining the confidentiality of your account and password.

2. Privacy Policy:

Your use of our service is also governed by our Privacy Policy. Please review our Privacy Policy [link to Privacy Policy] for details on how we collect, use, and protect your personal information.

3. Consultation Fee/Payments:

• Some services, like consulting with a counselor, are chargeable services and will require payment of fees. By selecting a paid feature, you agree to pay the specified fees.
• All payments are to be made in advance and non-refundable, unless explicitly stated or discussed.
• Fees can be modified without prior notice and therefore please look at the payment page for the latest charges for specific services before making payment.
• While availing any of the payment method(s) available on the Website, we will not be responsible or assume any liability, arising directly or indirectly to you due to any payment issues arising out of the transaction or decline of such transaction for any reason, as these services are provided by payment gateways and need to be directly addressed with them.

4. Booking Sessions:

• You can consult with a counselor by booking a session, at least 24 hrs before the scheduled session time.
• You can cancel or reschedule a session booked up to 24 hours before the scheduled time by informing us about the same.

5. Prohibited Conduct:

• You hereby affirm and consent that the information furnished in or through the website is accurate and up-to-date. You also commit to update and maintain the accuracy of the information you submitted from time to time.
• You may not upload, download, post, distribute, or transmit any content that is threatening, defamatory, harassing, abusive, unlawful for or on behalf or against our services or website.
• You shall not gain unauthorized access to or engage in any activity that interferes with or disrupts others from accessing the service or functioning of our website.
• You will use polite and courteous language during interactions and treat the counselor with respect.

6. Intellectual Property:

• All content, features, functionality and materials (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) available on the website are and will remain the exclusive property of Being Balanced Consultancy Ventures and its licensors.
• You agree not to reproduce, distribute, or create derivative works of the content available on our website without our prior written consent.

7. Disclaimer of Warranties:

• The use of our website, its content and any services or tools obtained through the website is at your own risk and are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.
• We do not warrant that the service will be error-free, secure, uninterrupted or as expected and therefore will not be liable for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content.

8. Limitation of Liability:

• Being Balanced Consultancy Ventures, its affiliates or licensors will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, arising out of or in any way connected with the use of the Service.

9. Termination:

• We reserve the right to terminate or suspend your account and access to the services for any reason, including a breach of these Terms & Conditions or for other reasons as per our discretion.

10. Governing Law:

• These terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions and any dispute that may arise out of the use of this site shall be the exclusive jurisdiction of the courts in Bangalore.

11. Changes to Terms & Conditions:

• We reserve the right to modify or replace these Terms & Conditions at any time. Any such modifications will become effective immediately upon posting to the Website.
• Your continued use of the Service after any changes indicate your acceptance of the updated terms. You are expected to check this page from time to time or each time you access this website so that you are aware of any changes, as they are binding on you.

By using BeingBalanced.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you have any questions, please contact us.